Frequently Asked

Q: What makes the Aevus client experience unique?

At Aevus, we combine the clinical safety of a medical office with the comfort of a luxury spa. Every visit is designed to feel restorative, with no cold clinical rooms, no rushing, and absolutely no hidden fees. Our private lounge serves as a digital detox haven where members can relax before and after treatments, enjoying curated refreshments and a serene environment.

Q: How do I get started with my first treatment?

Every new client begins with an in-depth, complimentary consultation. One of our specialists will evaluate your skin type, discuss your aesthetic goals, and create a customized treatment plan tailored to your unique anatomy. You can schedule this initial visit online through our [Booking Portal]({{bookingLink}}).

Q: Is there a minimum age requirement for treatments?

Clients must be at least 18 years of age to receive clinical treatments at Aevus. Minors aged 16 and 17 may receive select services only with a parent or legal guardian present to provide written consent during the consultation.

Q: How Long Does Each Session Take?

Session times vary depending on the specific treatment. Standard clinical skincare treatments take between 30 to 60 minutes, while laser hair removal or comprehensive IV therapy sessions can range from 45 to 90 minutes. Your specialist will provide an exact time estimate during your consultation.

Q: Do treatments require downtime or recovery?

Most of our clinical treatments, including laser hair removal and IV therapy, require little to no downtime, allowing you to return to your normal routine immediately. For deeper chemical peels or specific laser protocols, you may experience mild redness for 24-48 hours. Post-care guidelines will be fully detailed after your session.

Q: Who performs the clinical and medical procedures?

All clinical and medical treatments at Aevus are performed by licensed medical professionals, including Registered Nurses (RNs) and Nurse Practitioners (NPs), who operate under strict medical protocols and oversight. Our team receives ongoing advanced training to ensure the highest standards of safety and aesthetic precision.

Q: How do you ensure treatment safety and sanitization?

Our team receives ongoing advanced training to ensure the highest standards of safety and aesthetic precision.

Q: What benefits are included in the Aevus Membership?

Members enjoy all-day access to our private lounge, complimentary refreshments, priority scheduling, and exclusive member-only pricing on all clinical treatments and packages. Memberships are designed to integrate premium self-care seamlessly into your lifestyle.

Q: Can I cancel or pause my monthly membership?

Yes. Memberships are structured on a flexible, month-to-month basis. You can pause or cancel your membership with a 30-day written notice before your next billing cycle.

Question

Why Should I Choose Aevus Over Big Chains?

Answer 1

Choosing a provider is about trust, not just technology. While big chains often prioritize volume, relying on high-pressure sales tactics and locking clients into predatory 3-year financing plans, Aevua puts your needs first.We don't believe in forcing you to pay thousands upfront for "unlimited" packages that you will likely never finish. Instead, our transparent pricing allows you to pay as you go or choose flexible options that actually match your hair growth cycle.Unlike the revolving door of staff at national franchises, you will be treated by dedicated specialists who know your skin and history, ensuring safer and more consistent results.Book a free consultation today for an honest assessment without the sales pitch.

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